Erickson IncorporatedA Global Aerospace Manufacturer and Aerial Services Company

Customer Satisfaction Survey

Thank you for the opportunity to learn how we can better serve you. We appreciate your time and believe there are always ways to improve, so we can continue to serve you in the best way possible. As always, we believe person-to-person feedback is most valuable, however, your answers to the following questions will help us improve our internal processes and practices.

Please click the number that corresponds with your level of agreement.
( Strongly disagree = 1 | Strongly agree = 10 | NA = not applicable )

Overall, I am satisfied as an Erickson customer
 1 2 3 4 5 6 7 8 9 10 NA

I feel Erickson values me as a customer
 1 2 3 4 5 6 7 8 9 10 NA

The products/services were timely and delivered when promised (speed)
 1 2 3 4 5 6 7 8 9 10 NA

The products/services were performed as promised (quality)
 1 2 3 4 5 6 7 8 9 10 NA

I feel the company adheres to exceptional safety practices
 1 2 3 4 5 6 7 8 9 10 NA

The Erickson employees were courteous and professional
 1 2 3 4 5 6 7 8 9 10 NA

I feel I have a good "go-to" advocate at Erickson
 1 2 3 4 5 6 7 8 9 10 NA

I am likely to refer an industry colleage to Erickson
 1 2 3 4 5 6 7 8 9 10 NA

Is there anything Erickson can do to improve your level of satisfaction with our products and services?

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Thank you for helping us serve you better.